1. On a Singapore Public Holiday, we will only allow top ups for accounts on Margin call or to prevent sell out. Only the following methods are available:

a) Fast Transfer (screenshots of the transfer to be sent to alternativeproducts@utrade.com.sg)

Cheques and Cash facilities are not available. The cut off for processing is 5.30pm for the said public holiday.

2. Top ups for accounts on Margin call after office hours is available only from 9pm to 1am on that said weekday. Only the following methods are available:

a) Fast Transfer (screenshots of the transfer to be sent to alternativeproducts@utrade.com.sg)

For both the above, UOB Kay Hian will endeavor to process and credit the funds as soon as possible. While we understand the urgency and nature of the request, we seek the understanding from clients that funds need to be processed and will only be credited when an acknowledgement email is being sent. Clients at no time should assume that their email request to us is deemed sufficient until UOB Kay Hian has acknowledged it. We seek clients' cooperation that in the event that their request takes more than 45 minutes after 9pm, do kindly give our dealing desk (+65 6590 6822) a call for status of the funding.

Kindly note that the above are strictly for accounts with margin call top ups only and not for normal funding of the trading accounts. UOB Kay Hian UTRADE FX reserves the right to process the funding the next day if the funding is deemed not as a margin call funding. You are advised to keep track of your LFX account equity levels prior to the public holidays to ensure that there is sufficient equity in place to prevent a margin call/sell-out event.

For more information, please view our deposit instructions here.